I'm terrible at confrontations. Often, I try to avoid them entirely. When I can't, I either freeze up and become a pushover, or I become overly aggressive and raise the confrontation to a new level. One way or the other, my chest, neck, and lower face redden like I have a case of hives, causing further discomfort by the amount of heat I suddenly give off. Basically, I am not at my best when in a confrontation.
Point in fact, I sat looking at my phone for almost half an hour before working up the courage to call the company that put in the leach field to our house. One of the conditions of buying the house was that the septic had to be working, and ours failed the test quite spectacularly. Now at breakup, we find the septic causing the same sort of problems again, despite the fact that this company was supposed to fix it.
They've blamed it on a colder-than-normal winter with more-than normal amounts of snow (although I don't think that we actually hit any records), the fact that the tank and field are a hundred feet away from the house, and that the entire pipe from house to tank is 4 inches in diameter. However, all of these things were true (or possibilities) when they were hired to fix the problem last year. I don't have enough knowledge about septic systems to really argue more than that one point. Nor do I know what I can do if they say that there's nothing they can do.
I managed to stay cool through the phone call, but ultimately I just postponed the confrontation. The guy is supposed to come out later this week again to "assess" the issue and talk about our options. I just want our system to work regularly.
I hope my "hives" don't show. Maybe I should wear a turtleneck ...
Point in fact, I sat looking at my phone for almost half an hour before working up the courage to call the company that put in the leach field to our house. One of the conditions of buying the house was that the septic had to be working, and ours failed the test quite spectacularly. Now at breakup, we find the septic causing the same sort of problems again, despite the fact that this company was supposed to fix it.
They've blamed it on a colder-than-normal winter with more-than normal amounts of snow (although I don't think that we actually hit any records), the fact that the tank and field are a hundred feet away from the house, and that the entire pipe from house to tank is 4 inches in diameter. However, all of these things were true (or possibilities) when they were hired to fix the problem last year. I don't have enough knowledge about septic systems to really argue more than that one point. Nor do I know what I can do if they say that there's nothing they can do.
I managed to stay cool through the phone call, but ultimately I just postponed the confrontation. The guy is supposed to come out later this week again to "assess" the issue and talk about our options. I just want our system to work regularly.
I hope my "hives" don't show. Maybe I should wear a turtleneck ...
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