Obviously, I was disappointed to discover that the physical Reading had been cancelled (I have since accepted their request to do the online Reading later in June). I received word that Delta (the airline for the tickets that I purchased) had to reschedule my flights and would provide credit that I could use for up to two years if I cancelled.
I decided that it was time to cancel, and did so over a month before my flight would have left. I am not interested in receiving credit due to problems that both Janelle and I have had in dealing with airline credit in the past. However, I had purchased travel insurance on this flight (as I usually do), and so filed a claim to get my money refunded. The process was convoluted and involved my uploading proof of the cancelled event (an email that I turned into a pdf to upload).
Today, I received word that they denied my claim. They said that they are denying all claims made in relation to the Coronavirus as their standard policies to not cover closings or schedule changes due to an epidemic. The trip was set up in January, well before there were any restrictions or warnings made within the U.S., but the letter included a sentence that suggested this was my fault--either for booking the flight during an epidemic or for not reading the policy more closely.
I am livid. This is yet another stone on the mountain of hate (and I do not use that term lightly) which I have built for insurance corporations. I've got a good sized pile going for airlines and non-refundable tickets too.