I had problems this past term getting in contact with my instructor. As he is the chair for my dissertation committee, we were supposed to have regular video conferences to discuss the progress I was making on my prospectus (the paper that outlines my research proposal). We had a great deal of difficulties meeting up. This alone was frustrating itself, but the notes on my paper were incredibly short and formulaic, often ending with the phrase "review the comments."
The problem was that I didn't see any other comments. Unlike other instructors, he didn't attach an annotated draft of my graded paper and there weren't additional comments (other than the generic ones) on the rubric. When I emailed him about it, he told me that the comments could be found by clicking on the assignment, which is what I was doing that got the comment "review the comments." After seeing my final grade, and before I wrote a scathing review, I went back through my course ... and found the comments he was talking about.
I had been accessing the assignment through the My Grades section of Blackboard. However, it turns out that if I go to the course page, click on the assignments tab, and then click on the specific assignment, I can see my actual submitted assignment with his comments written on it directly. I then fumed a bit about not being informed about this process, but when I checked the announcements tab, I discovered that he had made an announcement about how to access the comments during this first few weeks of the course (which coincided with when we were in Michigan).
Moreover, our miscommunications about our video conferences also turned out to be my fault. I discovered that I entered the wrong email address (half of one and half of another) into the contact spot to set up our appointments. He had been trying to contact me and send the link to the video conference site, but to an email that I do not have access to (but that does exist, so I also feel bad for that other Paul Marks who was getting my conference invitations).
Thus, I feel I deserve that B. The good news is I now have access to the comments which have already shown me how to better set up the prospectus. As for the other class I took this past term, I was awarded an A (albeit grudgingly), but I know I earned that A.